Simon & Schuster Reviews

Based on 2 customer reviews and online research, simonandschuster.com has a consumer rating of 1.0 out of 5 stars, indicating that most customers are not satisfied with Simon & Schuster.

1.0 / 5.0

2 Reviews

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Customer Reviews (2)

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Gertrude Burton
Posted on 01/23/2021
Refused to publish The Tyranny of Big…

Refused to publish The Tyranny of Big Tech book by Sen Josh Hawley. Awful publisher!

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Victoria Burke
Posted on 11/26/2020
DID NOT GET WHAT I PURCHASED, NO CUSTOMER SERVICE, AVOID LIKE THE PLAGUE

Awful website, worse customer support. I purchased an audiobook from Simon and Schuster, the part where they took my money worked fine, but there is no provision for downloading the audiobook file directly, the audiobook manger app S&S forced me to install to access my purchase will not let me login and now their website will not let me log in to my account either. I have sent multiple customer service requests to S&S to fix the probelm, then a request for a refund and I have recieved no response.
Simon and Schuster is hands down the worst e-commerce site I have ever dealt with, the total incompetence and ZERO customer service borders on being a scam website. AVOID AT ALL COSTS.

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